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Publié le jeudi 09 juillet 2020 lu 5001 fois


Easy to Access from Anywhere, New System Supports Shipping Agents, Forwarders and
Beneficial Cargo Owners (BCOs) to Keep Trading Amid COVID-19 Restrictions
Dubai, United Arab Emirates, 8 July 2020: Dubai Trade, DP World’s single window platform for
cross border trade, has introduced the “Electronic Delivery Order”, a sophisticated new
technological tool that will allow supply chain stakeholders to handle their complex import
processes with just the click of a computer mouse.
The E-Delivery Order is tailored to support trade, logistics and supply chain players in trying
times like the operational disruptions caused by the pandemic.
Launched in the midst of the COVID-19 pandemic that requires social distancing and Work From
Home, the new system enables shipping agents, freight forwarders and Beneficial Cargo
Owners (BCOs) to move beyond their tedious over-the-counter operations that require physical
visits and upgrade to a highly digitised process that delivers a cost-effective, efficient and time-
saving mechanism on the Dubai Trade portal, all from the safety of their homes.
The multi-faceted “E-Delivery Order” eliminates paperwork and liberates the UAE’s trading
community from the inefficiencies of manual intervention and related costs. It minimises cargo
clearance turnaround time, increases competitiveness and creates greater visibility of the cargo
flow. The process is further eased with Dubai Customs accepting digital Bills of Lading and
Delivery Orders from agents.
Mohammed Al Muallem, CEO and Managing Director, DP World, UAE Region said: “Adapting
to new technological innovations in the trade and logistics industry has become all the more
imperative in these days of global uncertainties created by the COVID-19 pandemic. Dubai
Trade’s ‘E-Delivery Order’ marks a major step forward in digitising the management of logistics
to increase the resilience of the trade and logistics sector, which are classified as essential
services by the UAE.”
Al Muallem added: “Throughout its history, Dubai Trade has been known for its best-in-class e-
services and its ability to integrate various trade and logistics service providers in Dubai under a
single window. It has established itself firmly as a frontline driver of Dubai and the UAE’s global
rise as the ideal base for trading across borders. Now, more than ever, the E-Delivery Order
system offers our customers a tool that they can use from wherever they are to ensure
business continuity. “
Hussain Alblooshi, Chief Operating Officer of Dubai Trade, said: “We have always been pro-
active when it comes to innovation for companies using the Dubai Trade e-platform and aim to
provide unparalleled trade solutions in the UAE. We are proud to introduce a country-first
Electronic Delivery Order in the UAE’s trade ecosystem. This automation will make the existing
manual process redundant and reduce the operational costs while helping the company in the
adoption of sustainable delivery processes. Our customers will be happy to know that the new
system eliminates 80 per cent of paperwork and physical visits and cuts turnaround time by a
similar count. Additionally, customers will experience seamless automated payment collections
and reconciliation, lower overhead costs and costs related to operating counters.”
Among Dubai Trade’s global customers who are already using the E-Delivery Order system are
shipping agents Ocean Network Express, Peninsula Shipping, Hapag Lloyd Middle East, and Gulf
Agency Company (GAC) as well as top freight forwarders Globelink West Star Shipping,
Kuehne+Nagel and Freight Systems DWC. The company has already processed more than
17,000 transactions for 1400+ customers and aims to keep growing and adding to this number


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